Computer Support Services

We provide a help desk manned by qualified engineers to offer unlimited support over the phone, email or through an interactive support line. Our Microsoft Certified technicians can analyse and solve most of your problems remotely, without the need to wait for a site visit. Of course if you have a critical problem that can’t be fixed remotely we can offer onsite, guaranteed response time contracts.

Contracts are tailored to your individual requirements, varying from offering just printer maintenance, through to complete IT hardware and software cover with guaranteed response times of 2, 4 & 8 hours.

At A Glance:

• IT Support & Maintenance
• Flexible Maintenance Contracts
• Telephone & Remote Support
• On-site maintenance with guaranteed response/fix times

Computer Security

The main worry within the IT industry today is security. It is a constant battle to stay ahead of people trying to breach security, which is why we offer and support a range of leading antivirus software packages tailored to meet your companies needs. We also offer the latest hardware and software firewalls and are able to configure them to protect you from all possible outside intruders.

We are a WEEE complaint company, which means we can offer a data destruction service followed by safe and ethical disposal of your old equipment.

At A Glance

• Configuration and maintenance of Antivirus/Antispyware software
• Setup and testing of Hardware/Software Firewalls
• Data destruction and disposal of computer equipment

Email Services & Spam control

Email is such an integral tool for business communication that it feels as though we have always had it. The rapid growth and adoption of the technology has provided us with many benefits but has also led to a boom in spam and the propagation of e-mailed virus attachments. We are able to offer you protection from both spam and viruses originating from e-mail. To acheive this we use a combination of e-mail server based antivirus applications and an external dedicated spam removal company.

Proactive Software Support

Working on the old saying that prevention is better than cure, our proactive package is designed to minimise the chance of network hardware and server failure. We offer a Virtual Engineer service where we install software and hardware monitoring applications that are able to give us precise, real-time information on your server’s performance. This warns us of any pending failures in order that we can resolve them before they occur.

Using this system we can check the following:

• Harddisk integrity and disk space levels
• Verify backups and confirm integrity of backup devices
• Security & Firewall checks
• Anti virus & spam checks
• Error logs on the server
• Update your software with the latest patches and hot fixes.

Remote Assistance

Host-you.co.uk Web Design, Hosting and E-mail Services

Testimonials and Customer List

You Systems Limited
Belgic Square
Peterborough
Cambridgeshire
PE1 5XF

Tel. 01733 563 900
Fax. 01733 895 581

sales@yousystems.co.uk

Registered Company No. 4118129
VAT Reg. No. 764006054